PLEASE NOTE: YOUR BOOKING IS ONLY CONFIRMED WHEN YOU RECEIVE A BOOKING NUMBER AND A CONFIRMATION EMAIL FROM US.
Our booking system is experiencing an issue with a small number of bookings where funds appear to be deducted but the booking is not completed. A deduction of funds is not confirmation of booking. In this instance, we have no record of the booking or any payment. If you are affected by this issue, please contact our office by email at email@example.com as soon as possible and we will reply as soon as we can within 72 hours. Priority will be given to imminent departures.
In the event a booking does not complete successfully, your funds will be released back to you by your bank. Unfortunately some of this process is outside our control. Thank you for your patience and understanding as we work with our provider Rezgo to resolve this issue.
To provide the best experiences, we use technologies like cookies to store and/or access device information. Consenting to these technologies will allow us to process data such as browsing behaviour or unique IDs on this site. Not consenting or withdrawing consent, may adversely affect certain features and functions.
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
The technical storage or access that is used exclusively for statistical purposes.The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.